Social-first and story-driven, the new era of hospitality is here. By RJ Jayswal Hospitality is entering its most exciting chapter – and it’s being written by hoteliers. Nowhere was it more evident than at AAHOACON25 in April. Conversations were buzzing with excitement for changes happening in the industry, many of which are creating better margins for hotel … [Read more...] about The Future of Travel Belongs to the Bold
Today's Hotelier Columns
When Pay Conversations Get Real, Lead with Curiosity, Not Control
Compensation discussions are a chance to ensure employees feel seen, heard, and valued. By Anne Lackey The moment your employees start comparing notes about their pay is the moment your compensation strategy truly gets tested. It happens. Whether triggered by new state laws requiring compensation ranges in job postings or through hushed conversations in break rooms, pay … [Read more...] about When Pay Conversations Get Real, Lead with Curiosity, Not Control
Documenting the Patel Motel Story
Like the passport of a well-traveled guest, this tale weaves worldwide as it tells the story of resourceful immigrants from a remarkable community. By Amy Drew Thompson Amar Shah is a first-generation American whose view of the nation was formed through the lens of the industries in which his family worked. One of them was hospitality. His parents’ closest friends … [Read more...] about Documenting the Patel Motel Story