Members Share Tips for Getting the Most Out of AAHOACON
By Nick Fortuna
If you’re attending AAHOACON for the first time this year, don’t just dip your toes in timidly. Dive right in. If you arrive with a game plan, a willingness to learn, business cards, and a warm smile, you’re sure to leave smarter and more deeply connected to industry peers than when you came, according to convention regulars who remember being in your shoes.
“I’ve attended AAHOACON more times than I can count, and every year, I’m reminded of the incredible sense of community that defines AAHOA,” said Pooja Patel Mehta, a San Diego-based attorney who chairs AAHOA’s Education & Professional Development Committee. “Reconnecting with longtime friends and meeting new faces never gets old. It’s the relationships built through this organization that make it truly special.”
Mehta said she grew up coming to AAHOACON and other association events with her family, which owned, operated, and developed hotels. Today, she and her siblings run DPA Attorneys at Law, which assists hoteliers in real estate transactions, contract negotiations, and litigation.
Whether you’re a member, vendor, or prospective hotelier, AAHOACON offers a “unique opportunity” to connect with thousands of industry professionals from across the country, opening doors to professional growth, Mehta said.
With large crowds of new faces, over 35 educational hours, and more than 500 exhibitors, AAHOACON certainly is a lot to take in for first-time attendees. But at the end of the event, you’ll certainly be glad you came, even if you do need a nap.
“The relationships I’ve built through AAHOA have been instrumental in shaping my business and strengthening my commitment to the hospitality industry,” Mehta said. “Don’t hesitate to introduce yourself and start conversations. Everyone is friendly and willing to help. After all, we are in the hospitality industry!”
Do Some Prep Work
Having attended AAHOACON in 11 of the past 12 years, Vipul Dayal has his routine down pat. Dayal, chair of AAHOA’s Independent Hoteliers Committee, said that before AAHOACON, he sits down with his manager to determine which products and upgrades are needed at his eight properties. That way, he knows which vendor booths to target on the trade show floor.
“I also make it a point to walk down every aisle of the trade show,” he said. “You never know what you may discover. To make the most out of AAHOACON, do some research before you get there. Know what educational sessions you want to attend and what vendor booths you need to visit.”
The opportunity to meet other independent hoteliers and industry peers is another major benefit of AAHOACON, Dayal said.
“Networking for independent hoteliers is especially important because we don’t have the support of the brands,” he said. “We have to support each other. I’ve gained invaluable lessons from what others are doing, and vice versa.”
Veer Patel, a member of AAHOA’s Young Professional Hoteliers Committee, shares a similar message with young hoteliers, noting that hospitality is a “relationship-driven” industry. At a recent AAHOACON, he met a group of successful hoteliers who shared insights on scaling up a hospitality portfolio, an especially memorable experience that led to mentorship opportunities and business partnerships, Patel said.
“For young professionals, networking is crucial,” he said. “It accelerates learning, opens doors to new opportunities, and provides access to mentors who can help you navigate career growth. AAHOACON offers an unparalleled opportunity to connect with experienced hoteliers, industry experts, and potential business partners, all in one place.”
Patel said young professionals should engage with attendees on social media before, during, and after the event to nurture relationships. But don’t just collect business cards; engage in meaningful conversations, and follow up with the people you meet.
“To maximize your AAHOACON experience, plan your schedule in advance,” Patel said. “Prioritize the sessions and networking events that align with your goals. Engage with exhibitors, as they often provide insights on industry trends and solutions that can enhance your business.
“For first-time attendees, my advice is simple: Don’t hesitate to introduce yourself. AAHOACON is filled with industry leaders who were once in your shoes, and most people are happy to share advice and experiences. And have fun!”
Arrive With a Plan
Aman Dhillon, a member of AAHOA’s Women Hoteliers Committee, points to the “record-breaking” attendance and participation of exhibitors as clear evidence that AAHOACON provides value to attendees. Dhillon is CEO of Las Vegas-based Hotel Management Solutions, and along with her husband, she owns and manages 13 hotels.
As a frequent AAHOACON attendee, Dhillon can offer many practical tips for newbies. She said to begin by setting clear objectives, identifying specific attendees or companies that you wish to connect with. Then, thoroughly familiarize yourself with the agenda, speakers, and exhibitors. And before arriving, craft a concise and compelling introduction of yourself and your work, and be sure to prominently display your nametag, which includes a digital business card in the form of a QR code.
“Above all, approach the event with an open mind and a genuine smile, maintain eye contact, and project open body language, as these simple actions can significantly enhance your networking experience,” Dhillon said. Dhillon recommended using the official AAHOACON smartphone app to create a personalized agenda of sessions, workshops, and exhibitors that align with your interests and business goals. The app also can help attendees familiarize themselves with the layout of the convention. Once onsite, arrive at events early so you have some time to socialize, and don’t be shy. Engage actively in networking and social gatherings, she said.
“Don’t hesitate to introduce yourself and start conversations,” Dhillon said. “Explore the trade show floor to discover new products, services, and technologies. Choose educational sessions that provide valuable insights, take notes, and participate in discussions. Don’t be afraid to ask for advice. Look for ‘first-time attendee’ badges to connect with others in a similar situation, build relationships, and learn from their experiences.”
Listen and Learn
As a hotelier and an attorney representing hoteliers, Sarah Gulati said AAHOACON provides a valuable opportunity to learn about legislative issues affecting the industry and plan advocacy efforts. Gulati, a member of AAHOA’s Women Hoteliers Committee, is the founder and managing attorney of Orlando-based Gulati Law and Premier Florida Title.
“One of my most memorable experiences at AAHOACON was witnessing the collective power of our industry in advocating for key legislative changes that impact hotel owners,” she said. “It was inspiring to see professionals from diverse backgrounds unite to push for positive reforms. Additionally, the opportunity to meet and build relationships with industry leaders, franchise executives, and vendors has been instrumental in expanding my knowledge and business connections.”
Meaningful connections can start with a simple hello, Gulati said, noting that she recently worked on a deal with a lender whom she met in an elevator at AAHOACON a decade ago.
To network effectively at AAHOACON, Gulati offered six simple pointers:
- Be intentional. Define your networking goals, whether it’s meeting potential business partners, learning about financing options, or gaining industry knowledge.
- Be approachable. Introduce yourself with confidence. A simple conversation can lead to valuable connections.
- Follow up. After meeting someone, send a personalized message or email to continue the conversation and nurture the relationship.
- Engage in panels and discussions. Attending sessions allows you to connect with industry experts and gain insights that can benefit your business.
- Utilize social media. Engaging with attendees and speakers on LinkedIn and other platforms before and after the event can strengthen connections.
- Don’t give up. It can be daunting to enter a large room full of people, so take a deep breath and remember that they most likely are feeling the same way you are.
“I have attended AAHOACON multiple times and have always found it to be one of the most dynamic and insightful gatherings in the hospitality sector,” Gulati said. “The convention serves as an essential platform for industry professionals to exchange ideas, gain insights from experts, and foster collaborations that drive business success.”
Women in hospitality often face systemic challenges related to representation, access to resources, and career advancement. Networking opportunities at AAHOACON play a crucial role in bridging those gaps, allowing women to establish a strong support system where they can share experiences, seek guidance, and find mentorship.
“AAHOA’s emphasis on educational resources and fostering connections empowers women to develop skills, expand knowledge, and build confidence,” said Aman Dhillon, a member of the Women Hoteliers Committee. “Its focus on leadership, wellness, and ownership is especially beneficial for women hoteliers.”
AAHOA’s HerOwnership initiative offers networking and educational opportunities for women hoteliers and hospitality professionals. On Wednesday, April 16, at AAHOACON25, women hoteliers will have the chance to connect, learn, and laugh at the HerOwnership Women’s Luncheon & Session, featuring comedian Zarna Garg as the speaker.
“By actively creating spaces and programs tailored to women, AAHOA plays a pivotal role in cultivating a more inclusive and equitable hospitality industry,” Dhillon said.
Image: aleksandarfilip/stock.adobe.com
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