Partial automation yields partial payoffs in accounts payable By Chelsea Figurski Most hotel operators have invested in automation, driven by high hopes of speeding up back-office processes, making them more efficient, and reducing errors. But in many cases, their expectations haven’t been met. Invoice backlogs, payment errors, ever-growing fraud risk, and slow month-end … [Read more...] about Closing the AP Gap
Finance & Revenue
Spreading the Risk
The future of ownership goes beyond hospitality By Cathleen Draper For decades, the playbook for hotel ownership was simple: Buy the box, flag it with a strong brand, run it well, and let the returns roll in. But for a growing number of owners, that strategy no longer plays out the way it used to. Margins have tightened, financing has gotten harder to come by, and the … [Read more...] about Spreading the Risk
The Brands Went Asset Light. Your Costs Didn’t.
An asset-light pivot is compressing your margins – here’s what the new wave of conversion brands means for what’s left By Sumit Dalwadi, DBA There is a version of hotel franchising that most of us bought into. The brand brings the flag, the loyalty program, the reservation system, and the marketing muscle. You bring the capital, the land, the debt, and the operational … [Read more...] about The Brands Went Asset Light. Your Costs Didn’t.
When Every Dollar Counts
5 ways to maximize technology value in a soft market By Sunny Kurani For select-service hotel owners, 2025 was a reminder that when margins are thin, every decision must deliver a big impact. On the national scale, U.S. hotel occupancy has softened since 2024, with October 2025 recording the eighth consecutive month of year-over-year declines in occupancy and revenue … [Read more...] about When Every Dollar Counts
Destination: Profitability
AAHOA's Member Benefits help hoteliers chart the course to long-term success By Cathleen Draper Hotel ownership has always demanded resilience, vision, and adaptability. Today’s operating environment only raises the stakes as rising costs, evolving guest expectations, uncertainty, and technological change leave owners navigating more with less. In the modern … [Read more...] about Destination: Profitability