“Alma” means soul in Spanish. At Alma San Juan, Ankita Jain crafted a hospitality experience inspired by the soul of Puerto Rico – showcasing its history, its culture, and its people. By Amy Drew Thompson Ankita Jain was a seasoned traveler by the time she was 7, which was when her family relocated from Mumbai to Dubai. But in the late ‘90s, the Gulf Tiger was still just … [Read more...] about The Heart and Soul of Alma San Juan
There’s Strength in Numbers
Leveraging AAHOA’s vendor relationships By Nick Fortuna When it comes to securing the best deals for members, size matters, and among industry associations, AAHOA is recognized as a power player. With a membership of almost 20,000 hoteliers representing more than half of all U.S. hotels, AAHOA gives members access to trusted vendors and pools their purchasing power to … [Read more...] about There’s Strength in Numbers
Silos Out, Synergy In
How Collaborative Sales and Marketing Strategies Are Shaping Hotel Profitability By Christine Preusler While working as a revenue manager early in his career, Calvin Tilokee encountered a property with a storied past – a converted hat factory once home to pioneering women in the 1920s. Yet the hotel’s marketing was disappointingly generic, relying on bland visuals that … [Read more...] about Silos Out, Synergy In
Every Dollar Counts
Embrace Technology to Find Operational and Workforce Efficiencies By Nick Fortuna The protracted labor shortage affecting the hospitality industry shows no signs of abating, so hoteliers should embrace new technologies to boost workers’ job satisfaction and productivity. That’s a message from Dr. Suzanne Bagnera, a former hotel general manager who now leads the … [Read more...] about Every Dollar Counts
Hyping Up Hospitality’s Rising Stars
AAHOA’s Second-Annual HYPE Conference Empowers the Next Generation of Hospitality Leaders By AAHOA Staff On February 6 and 7, young professionals from across the hospitality industry flocked to Mexico City for AAHOA’s Helping Young Professionals Evolve (HYPE) Conference. The milestone event – AAHOA’s first international conference – was designed to both inspire and … [Read more...] about Hyping Up Hospitality’s Rising Stars