Template-driven Americans with Disabilities Act litigation is on the rise, costing hotel owners thousands By Cathleen Draper A crooked accessible parking sign. A ramp with a slope that’s off by a fraction of an inch. Door handles that are difficult to turn. For a growing number of hotel owners across the country, that’s all it takes to receive a demand letter – and likely … [Read more...] about Bait and Sue
Compliance & Legal
Beyond the Checkbox
Building an anti-human trafficking strategy that protects staff, guests, and the hotel itself By Cathleen Draper Hotels are meant to be safe havens for guests, but for traffickers, they can be a place of opportunity. Hotels are frequently co-opted for illicit activity, including domestic servitude, sex trafficking, and forced labor. More than 60 percent of … [Read more...] about Beyond the Checkbox
Don’t Let the Bedbugs Bite
As bedbug litigation surges, a successful defense strategy is more than just pest control By Nick Fortuna For decades now, hoteliers have been on guard against litigation involving compliance with the Americans with Disabilities Act (ADA). But more recently, serial plaintiffs and their lawyers have opened up a second front in the battle to separate hoteliers from their … [Read more...] about Don’t Let the Bedbugs Bite
Is That Worker Actually an Employee?
The classification question every owner assumes is settled By Priya Jariwala The maintenance contractor has been coming to your property every Tuesday for two years. You call him when the HVAC acts up. He shows up for the big jobs, too. You pay him every Friday. He does not get benefits, does not clock in, and does not appear on your payroll. You have always assumed … [Read more...] about Is That Worker Actually an Employee?
Navigating the Evolving Immigration Landscape
A Guide for Hotel Owners and Managers By Elsbeth Russell The hospitality industry in the United States stands at a pivotal moment, as immigration enforcement and policy continue to evolve under the Trump administration’s second term. With labor shortages already straining operations and increased immigration enforcement generating new uncertainties, hotel owners and … [Read more...] about Navigating the Evolving Immigration Landscape