Human Resources

Training, Recognition, and Care Create a Culture of Growth By Cathleen Draper Since the onset of the COVID-19 pandemic, hotels have faced an ongoing labor shortage that shows no signs of abating – despite predictions that the industry will add roughly 14,000 jobs this year. In a survey conducted earlier this year by the American Hotel & Lodging Association and … [Read more...] about The Secret Sauce to Retention

How to leverage financial benefits to retain hotel talent now. By Phil Mark Ever feel like you’re playing whack-a-mole with staffing issues? One minute you’re celebrating a fully booked weekend, the next you’re scrambling to cover a no-show or onboarding yet another new hire. For hotel owners, especially franchisees, the daily grind of managing a workforce can feel like a … [Read more...] about Beyond the Paycheck

The rising need for financial and mental health services. By Nicole Hack Today’s employees are navigating unprecedented financial and mental health stressors. Economic pressures and societal shifts significantly affect employee well-being and productivity, and many look to their employers for solutions, creating a pivotal opportunity for organizations to enhance their … [Read more...] about Supporting Employees Under Pressure

Compensation discussions are a chance to ensure employees feel seen, heard, and valued. By Anne Lackey The moment your employees start comparing notes about their pay is the moment your compensation strategy truly gets tested. It happens. Whether triggered by new state laws requiring compensation ranges in job postings or through hushed conversations in break rooms, pay … [Read more...] about When Pay Conversations Get Real, Lead with Curiosity, Not Control

The power of celebrating small wins By Lisa Ryan, CSP Let’s dive into a topic that might surprise you a bit: celebrating at work. You might think, “Work is for, well, work, right?” But here’s a fun fact: throwing in a little celebration here and there can make the work we do even better. It’s like adding a sprinkle of magic to the daily grind. Why Bother … [Read more...] about Boosting Workplace Morale