Four forces transforming hotel economics By Suraj Bhakta The hospitality industry is undergoing its most significant structural transformation in decades, not through a single disruptive force, but through four simultaneous shifts that are fundamentally rewriting the economics of hotel operations, development, and guest experience. From the pricing strategies guests … [Read more...] about Redefining Hospitality
Operations
Going Green
Sustainability Is a Win-Win for Hotel Owners and the Planet By Elsbeth Russell Across the globe, sustainability has moved from a buzzword to a benchmark of business excellence. The hospitality industry, long known for its high resource consumption and waste production, is now at the forefront of this transformation. Hotels are increasingly embracing eco-conscious … [Read more...] about Going Green
Heating Up
Upgrading to modern systems can solve hotel heating woes By Victor S. Reichstein Picture this: You’re staying in a hotel in the dead of winter in a city where daytime temperatures barely reach 15° degrees F. Your room has a package terminal air conditioner (PTAC) unite below the window. Despite its best efforts, it can’t keep your room warmer than 60° F. While not … [Read more...] about Heating Up
The Rise of Subscription Service Models
Subscription-Based Services Help Hoteliers Stay Ahead By Amy King When you think of subscription services, you might immediately think of platforms like Netflix and Spotify, or even news subscriptions, retail subscriptions, or gym memberships. With these models, customers pay a fee at regular intervals in exchange for a product or service. More recently, subscription … [Read more...] about The Rise of Subscription Service Models
When Disaster Strikes
Preparing Hotels for Natural Disasters and the Steps to Recovery By Amy King Natural disasters occur more frequently and with more force than ever before. According to the National Oceanic and Atmospheric Administration, from 1980-2024, the U.S. experienced an average of nine natural disasters with losses exceeding $1 billion per year. But in just the past four years, … [Read more...] about When Disaster Strikes