Hotel owners, developers gaining competitive edge with AI tools By Rachna Bafna It’s become evident that the promise of artificial intelligence optimization is no longer a “nice to have” but increasingly a competitive advantage that certain operators are using to automate client relations, optimize their operations, and save money on maintenance, CapEx, and … [Read more...] about The ROI of AI
Technology
A New Era of Hospitality
10 trends shaping the hotel industry in 2026 By Cathleen Draper Hotels are no longer just spaces to rest one’s head – they’re evolving into destinations featuring tech-forward, personalized experiences and touchpoints that meet modern guest expectations. From the rise of “bleisure” travel to eco-conscious designs and operational optimization, here’s a look at 10 trends … [Read more...] about A New Era of Hospitality
The Future of Hotel Security
Technology’s role in protecting guests and staff By Rakhi Voria In hospitality, trust is everything. Guests don’t simply reserve a room – they rely on hotels to protect their safety, their belongings, and the people they travel with. That’s why safety must be more than a policy; it has to be woven into every part of the guest experience. The goal is for travelers to … [Read more...] about The Future of Hotel Security
The Rise of Subscription Service Models
Subscription-Based Services Help Hoteliers Stay Ahead By Amy King When you think of subscription services, you might immediately think of platforms like Netflix and Spotify, or even news subscriptions, retail subscriptions, or gym memberships. With these models, customers pay a fee at regular intervals in exchange for a product or service. More recently, subscription … [Read more...] about The Rise of Subscription Service Models
Beyond Automation
AI-driven commercial services empower hotel operations. By Romal (RJ) Jayswal The hospitality industry grapples with one of the highest labor turnover rates, trapping hotel owners in an endless cycle of hiring and training. They are left overwhelmed and forced to step into operations when needed, stretching themselves too thin. The focus must shift to reimagining how … [Read more...] about Beyond Automation