AAHOA’s partnership with Mews equips members with a unified property management system By Cathleen Draper Hotel owners have long relied on fragmented legacy systems, and the hospitality industry as a whole lags behind others in adopting modern technology. Disconnected and outdated technology forces hoteliers into a system of stagnation – eroding profit, weakening rate … [Read more...] about So Long, Siloed Systems
Technology
Hidden Costs
Siloed systems slow hotels down – and alignment matters more than ever By Sulagna Goswami Today, technology sits at the center of hotel operations. Reservations, revenue management, housekeeping, maintenance, accounting, and almost every department depend on digital tools to get the job done. But for many hotels, those tools don’t actually work together. They are … [Read more...] about Hidden Costs
The ROI of AI
Hotel owners, developers gaining competitive edge with AI tools By Rachna Bafna It’s become evident that the promise of artificial intelligence optimization is no longer a “nice to have” but increasingly a competitive advantage that certain operators are using to automate client relations, optimize their operations, and save money on maintenance, CapEx, and … [Read more...] about The ROI of AI
A New Era of Hospitality
10 trends shaping the hotel industry in 2026 By Cathleen Draper Hotels are no longer just spaces to rest one’s head – they’re evolving into destinations featuring tech-forward, personalized experiences and touchpoints that meet modern guest expectations. From the rise of “bleisure” travel to eco-conscious designs and operational optimization, here’s a look at 10 trends … [Read more...] about A New Era of Hospitality
The Future of Hotel Security
Technology’s role in protecting guests and staff By Rakhi Voria In hospitality, trust is everything. Guests don’t simply reserve a room – they rely on hotels to protect their safety, their belongings, and the people they travel with. That’s why safety must be more than a policy; it has to be woven into every part of the guest experience. The goal is for travelers to … [Read more...] about The Future of Hotel Security