Technology’s role in protecting guests and staff By Rakhi Voria In hospitality, trust is everything. Guests don’t simply reserve a room – they rely on hotels to protect their safety, their belongings, and the people they travel with. That’s why safety must be more than a policy; it has to be woven into every part of the guest experience. The goal is for travelers to … [Read more...] about The Future of Hotel Security
Technology
The Rise of Subscription Service Models
Subscription-Based Services Help Hoteliers Stay Ahead By Amy King When you think of subscription services, you might immediately think of platforms like Netflix and Spotify, or even news subscriptions, retail subscriptions, or gym memberships. With these models, customers pay a fee at regular intervals in exchange for a product or service. More recently, subscription … [Read more...] about The Rise of Subscription Service Models
Beyond Automation
AI-driven commercial services empower hotel operations. By Romal (RJ) Jayswal The hospitality industry grapples with one of the highest labor turnover rates, trapping hotel owners in an endless cycle of hiring and training. They are left overwhelmed and forced to step into operations when needed, stretching themselves too thin. The focus must shift to reimagining how … [Read more...] about Beyond Automation
10 Methods to Improve Your Hotel’s Cybersecurity
From online booking platforms and smart technology to point of sale and property management systems, digital solutions power your daily operations. They also collect and store a significant amount of sensitive information about your guests – names, addresses, credit card details, and passport information, to name a few. Cybercriminals who access this data can steal your … [Read more...] about 10 Methods to Improve Your Hotel’s Cybersecurity
The Future of Travel Belongs to the Bold
Social-first and story-driven, the new era of hospitality is here. By RJ Jayswal Hospitality is entering its most exciting chapter – and it’s being written by hoteliers. Nowhere was it more evident than at AAHOACON25 in April. Conversations were buzzing with excitement for changes happening in the industry, many of which are creating better margins for hotel … [Read more...] about The Future of Travel Belongs to the Bold