Why pay, benefits, and balance matter more than ever in hospitality By Robert Krzak Hiring a hotel manager who can improve employee retention, strengthen guest loyalty, and run an operation efficiently doesn’t depend on whether there’s a deep talent pool in the local market. The industry isn’t short on qualified candidates – it simply needs to rethink how it attracts … [Read more...] about Staffing the Future
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The True Cost of Water Pump Failures
By Evan West Imagine this scenario: It’s a busy weekend at a popular downtown hotel, when suddenly guests on multiple floors report no water pressure in their rooms. Showers sputter, sinks run dry, and the lobby restrooms are out of service. Within hours, housekeeping can’t complete room turnovers, the kitchen struggles to keep up with demand, and the front desk fields a … [Read more...] about The True Cost of Water Pump Failures
Hospitality’s 2026 Headwinds
Hospitality industry faces intensifying risk this year By Kim Gore Headwinds have been buffeting the hospitality industry from every direction during this decade. They’re not about to die down in 2026. Consumer confidence is declining amidst economic uncertainty and rising costs of goods and services. Continuing labor shortages are aggravated by … [Read more...] about Hospitality’s 2026 Headwinds
It’s Not About the Trend; It’s About the Response
How hotels can adapt to ongoing industry trends and win over guests By Courtney Messersmith Many of the trends shaping hospitality in 2026 aren’t new. However, hotel guests are demanding something different from these same trends that have defined the industry for years. In 2026, the focus won’t be on what’s in vogue; rather, it will be on how quickly hotel owners and … [Read more...] about It’s Not About the Trend; It’s About the Response
Navigating Hotel Financing in 2025
A strategic guide for independent hoteliers By Jigar Desai The hospitality financing landscape has undergone a fundamental shift since 2020, and independent hoteliers face a markedly different environment than their pre-pandemic counterparts. While the challenges are real, understanding the current market dynamics and adapting your financing strategy accordingly can mean … [Read more...] about Navigating Hotel Financing in 2025