Third-party operators help to stop management woes in their tracks By Cathleen Draper As hotel portfolios grow more complex, many owners reach a tipping point when doing it all themselves simply no longer works. They’re stretched thin, fighting to keep up with increased costs, evolving brand standards, and tighter margins. On the flip side, they want to focus on new … [Read more...] about The Tipping Point
Moving the Industry Forward
Liberty, leadership, and legacy took center stage at AAHOACON26 By AAHOA Staff From April 8–10, the 2026 AAHOA Convention & Trade Show brought hotel owners and industry leaders to Philadelphia for a focused and forward-looking program centered on this year’s theme: “Liberty, Leadership, Legacy.” Held in a city synonymous with the nation’s founding, AAHOACON26 … [Read more...] about Moving the Industry Forward
The Leadership Bench Problem
Why many hotels are one resignation away from operational risk By Robert Krzak While hospitality’s workforce conversation often centers on frontline staffing shortages, another operational challenge is quietly emerging across the industry: The shrinking leadership bench. Many hotels today operate with lean management structures. A single general manager may oversee … [Read more...] about The Leadership Bench Problem
The Hidden Cost of Turnover
Employee churn is quietly eroding hotel margins By Priya Jariwala On a busy Friday afternoon, the front desk line is longer than usual. A new hire is still learning the property management system. A housekeeping supervisor is covering rooms because two attendants called out. The general manager is in the back office reviewing payroll and noticing overtime hours creeping … [Read more...] about The Hidden Cost of Turnover
Weathering the Storm
What independent hoteliers need most when conditions change fast By Aaryan Patel & Jin Laxmidas Disruption rarely arrives with a clear warning or a convenient timeline. It can take the form of labor shortages, inflation, severe weather, technology failures, brand competition, shifting guest expectations, or sudden changes in travel demand. Independent hotel owners … [Read more...] about Weathering the Storm