Employee churn is quietly eroding hotel margins By Priya Jariwala On a busy Friday afternoon, the front desk line is longer than usual. A new hire is still learning the property management system. A housekeeping supervisor is covering rooms because two attendants called out. The general manager is in the back office reviewing payroll and noticing overtime hours creeping … [Read more...] about The Hidden Cost of Turnover
Weathering the Storm
What independent hoteliers need most when conditions change fast By Aaryan Patel & Jin Laxmidas Disruption rarely arrives with a clear warning or a convenient timeline. It can take the form of labor shortages, inflation, severe weather, technology failures, brand competition, shifting guest expectations, or sudden changes in travel demand. Independent hotel owners … [Read more...] about Weathering the Storm
The Business of Hotels Comes Down to This
By Kamalesh (KP) Patel, AAHOA Chairman (2025-2026) Let’s talk about what owners care about most: Profit. I don’t mean profit as a corporate buzzword, but as a hard-earned reality. Profitability is the engine that provides us with flexibility; it’s the fundamental resource that allows an owner to reinvest in their property, survive the inevitable market downturns, and … [Read more...] about The Business of Hotels Comes Down to This
In the City Where America Began, We Look Forward
By Laura Lee Blake, ESQ., AAHOA President & CEO There is something extraordinary about gathering in Philadelphia this April. It is a city that represents beginnings – the very place where a nation’s future was debated, shaped, and set into motion. As America approaches its 250th anniversary, it feels especially meaningful for AAHOA to come together in the cradle of … [Read more...] about In the City Where America Began, We Look Forward
5 Things to Know About AAHOA This April
By AAHOA Staff Image: NeoLeo/stock.adobe.com … [Read more...] about 5 Things to Know About AAHOA This April