Four powerful tips to improve workplace communication By Jason Lauritsen Leadership isn’t just about speaking, it’s about listening. And not just hearing words, but truly understanding, engaging, and responding in a way that fosters trust and connection. In today’s workplaces, where distractions are everywhere and meaningful conversations can feel rare, the ability to … [Read more...] about How to Listen Better
Leadership
Taking Her Ownership
In Family Businesses, the Next Generation of Women Hoteliers Is Ready to Lead By Cathleen Draper Dhruti Patel was born into the world of hospitality. She grew up in an independent property, one of several hotels her parents owned. Her family lived behind the hotel, and Dhruti and her brother frequently helped their mother, Tina Patel, turn over rooms, make beds, and … [Read more...] about Taking Her Ownership
Standing Out
How to Build a Personal Brand That Sets You Apart By A.D. Thompson “I think, as just personality, I am like Tomahawk,” said Yulia Houghtaling, in an accent best described as tellme-you’re-from-Russia-without-telling-me-you’re-from-Russia. Whether she was referencing the Indigenous axe, or the missile that references the Indigenous axe, either way, it … [Read more...] about Standing Out
Women to Women
Women in Hospitality Offer Advice and Insights for Success By AAHOA Staff Every woman in hospitality has a unique journey, shaped by experiences, lessons, and the people who inspired them along the way. In this special feature, we asked women in the industry to share the advice that’s stuck with them, the strategies that have helped them grow, and how they balance the … [Read more...] about Women to Women
Not One Leader, But Thousands
AAHOA's Strength Is Its Members, and Kamalesh (KP) Patel Will Ensure They Lead the Way By AAHOA Staff When Kamalesh (KP) Patel stepped into AAHOA leadership, he wasn’t seeking a title – he was answering a call to serve. His journey to becoming the 2025-2026 Chairman of AAHOA was shaped by his deep roots in hospitality, firsthand experience as a hotel owner, and a firm … [Read more...] about Not One Leader, But Thousands