Columns
The Power of Our Voice
How AAHOA advocacy is shaping the future of hospitality By Jodi Scott This month, hundreds of AAHOA Members took their seat at the table in Washington, D.C., for the Fall National Advocacy Conference (FNAC). For two days, America’s hotel owners met with lawmakers, sharing their real-world experiences and driving home the importance of policies supporting…
The Future of Hotel Security
Technology’s role in protecting guests and staff By Rakhi Voria In hospitality, trust is everything. Guests don’t simply reserve a room – they rely on hotels to protect their safety, their belongings, and the people they travel with. That’s why safety must be more than a policy; it has to be woven into every part…
How to Listen Better
Four powerful tips to improve workplace communication By Jason Lauritsen Leadership isn’t just about speaking, it’s about listening. And not just hearing words, but truly understanding, engaging, and responding in a way that fosters trust and connection. In today’s workplaces, where distractions are everywhere and meaningful conversations can feel rare, the ability to listen actively…