The future of ownership goes beyond hospitality By Cathleen Draper For decades, the playbook for hotel ownership was simple: Buy the box, flag it with a strong brand, run it well, and let the returns roll in. But for a growing number of owners, that strategy no longer plays out the way it used to. Margins have tightened, financing has gotten harder to come by, and the … [Read more...] about Spreading the Risk
Operations
Planting the Seeds for Growth
Opportunity is the center of the modern American Dream By Robert Krzak For generations, the American Dream in hospitality followed a familiar blueprint: Work harder, grow the business, acquire the next property, and keep moving forward. Across the hotel industry, countless owners built successful businesses through persistence, long hours, and personal sacrifice. Many … [Read more...] about Planting the Seeds for Growth
Efficiency Proficiency
Today’s smart tech, via the Internet of Things, is taking savings to the next level By A.D. Thompson The guest-facing side of the Internet of Things (IoT) is sexy. Lights that dim on command. Keyless entry. Asking Alexa to arrange for room service. Your guests love it. But, for hoteliers, sexy is toilets that don’t leak. Operational costs, just like everything … [Read more...] about Efficiency Proficiency
The 2026 Power Move Hotels Leaders Can’t Ignore
All-in-one operations platforms turn fragmented workflows into a single, synchronized engine By Scott Schaedle There’s a hard truth most hoteliers don’t want to admit out loud: Their properties don’t have technology problems; they have fragmentation problems. Too many systems, logins, and platforms that don’t talk to each other. Too many “best-in-class” point solutions … [Read more...] about The 2026 Power Move Hotels Leaders Can’t Ignore
Culture Is Far More Than Happy Employees
How strong workplace culture protects your hotel's reputation and revenue By Priya Jariwala A guest checks out of a mid-scale property after a three-night stay. The room was clean. The rate was fair. But the front desk interactions felt rushed, the breakfast attendant seemed overwhelmed, and two requests during the stay went unanswered longer than expected. The review … [Read more...] about Culture Is Far More Than Happy Employees